| About Us RC Baron, LLC is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales [at] rcbaron [dot] com. Copyright © RC Baron, LLC. 2009-2012, All Rights Reserved. No part of this web site may be used or reproduced in any form or by any means without the written permission of RC Baron, LLC. Our Contact details: RC Baron, LLC 310 Jefferson Park Dr Pataskala OH 43062 United States Phone: 225-413-0860 Fax: 740-927-7024) Email: sales [at] rcbaron [dot] com |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency. We accept Visa and MasterCard. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling We utilize UPS and the US Postal Service for shipping. We insure all items shipped. You must immediately open and inspect your item for damage. The shipping companies always request to see the box the item was shipped in, so therefore do not throw away any of the packaging material. Failure to inspect the item immediately, save the packaging material or notify us of damage upon receipt will void damaged or lost goods shipping warranty. Any address correction fees incurred from customers providing incorrect address information will be passed along and charged to the customer. What is acceptable in size when shipping to foreign countries varies by country and so shipping should be viewed as an ESTIMATE ONLY and you would be contacted if shipping paid is not sufficient. Duties & custom fees vary by country and we cannot advise. Customers are responsible for these fees if applied. Items returned are subject to a 20% restocking fee and shipping charges are not refundable. |
| Delivery Schedule We will have your order packed and delivered to the shipping company within 3 days, although we normally get them out either the same day or the next day. International orders are generally received in under 30 days. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. Please note: as many of our products come from Europe it may take 30-90 days for you to receiver your order. Please contact us via e-mail or phone for the specifics of your order. |
| Tax Charges For orders made from within the United States, sales tax will be appllied to all orders shipped to Ohio. Our business is operated from Ohio All other orders are tax free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee There are no warranties express or implied other than the manufacture provided warranty. All items must be returned to the manufacture for repair. We will not be responsible for shipping cost. You must contact us before any item is returned. Self assembled kits are warranted only for their parts. We can not be held responsible for the incorrect assembly of the kit. If the item does not work after assembly it can be returned to the manufacture for proper assembly or repair. Hourly shop rate and shipping cost will apply for items that were damaged by the builder or improperly assembled. You must contact us before any item is returned. We utilize UPS and the US Postal Service for shipping. We insure all items shipped. You must immediately open and inspect your item for damage. The shipping companies always request to see the box the item was shipped in, so therefore do not throw away any of the packaging material. Failure to inspect the item immediately, save the packaging material or notify us of damage upon receipt will void damaged or lost goods shipping warranty. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 225-413-0860 (International +44 225-413-0860) or fax us on 740-927-7024) or write to us at 310 Jefferson Park Dr Pataskala OH 43062 United States |
| Privacy Policy RC Baron, LLC does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy A 20% restocking fee + shipping cost applies to all returned goods Goods must be returned within 10 business days of purchase in original packaging and condition. All returns require a Returned Merchandise Authorization (RMA) - please email. If item is damaged please keep the box and all packing materials. KITS ARE NOT RETURNABLE! WE WILL REPLACE DEFECTIVE PARTS WHEN THE BAD PART IS RETURNED TO US. THERE WILL BE A FEE FOR CORRECTLY ASSEMBLING ANY KITS. IN SUCH CASE RETURNED SHIPPING IS NOT INCLUDED! |
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